Contact Us

We’re Here to Help

At Sarunelo, operated by Guangzhou Xinqi Technology Co., Ltd., we strive to make every customer interaction straightforward, helpful, and reliable.

If you have questions about our products, an order you’ve placed, delivery details, returns, refunds, or any other shopping-related matter, our support team is ready to assist.

For quick answers, please check our FAQ page first. It covers frequently asked questions about orders, payments, shipping, returns, refunds, and other common topics.

If you cannot find the information you need, feel free to reach out to our customer service team using the contact details below.

Contact Information

For product questions, order assistance, delivery inquiries, returns, refunds, or after-sales support, please contact us at:

Brand Name:
Sarunelo

Legal Company Name:
Guangzhou Xinqi Technology Co., Ltd.

Customer Support Email:
service@sarunelo.com

Business Address:
Room 405, No. 69, Ji'an Street, Jixian Road, Baiyun District, Guangzhou, Guangdong, China

We appreciate you choosing Sarunelo.

Our goal is to provide timely assistance, accurate information, and a smooth and dependable shopping experience for every customer.